Your Altis transaction reference number is the unique reference which is assigned when you create your transaction. It is usually the digits at the end of the full transaction number that you are shown onscreen, in the case of the image below, the number used would be 3143. However these numbers can be shorter or longer than 4 digits.
By sending an email with the subject line including #altislegal followed by the transaction reference number (e.g #altislegal-1234), your message will automatically appear in the communications log of the relevant transaction. Any attachments will also show in the communications log and you can drag and drop them into the sorting office to await checking, or the relevant document icon if … Read More