What happens if the other side are not using Altis?

This is not a problem! Altis will still work for you even if the other side of the transaction are not using it. When you create your transaction, you should select the other side as normal. They will receive an invitation to transact with you which they must respond to so that Altis knows if they are using it or … Read More

Can I upload my own template to the email styles?

To upload an email template first you must go to the configuration section, if you are not the key account holder or have administrative rights you will not be able to see this. Once in this section you will see a widget titled ‘Email Styles’, this is the widget that contains all of the email styles/templates that are available for your … Read More