How do I send an email to a specific Altis transaction?

By sending an email with the subject line including #altislegal followed by the transaction reference number (e.g #altislegal-1234), your message will automatically appear in the communications log of the relevant transaction. Any attachments will also show in the communications log and you can drag and drop them into the sorting office to await checking, or the relevant document icon if … Read More

What is the ‘Other Side’?

This is a widget containing details of the solicitor and conveyancer on the Other Side of the transaction. This information is used when Altis pre-populates documents.

What are the ‘Purchaser Details’?

These are the personal details of the purchaser. This information is used when Altis pre-populates documents. If you are acting on behalf of the Seller, you will not be able to amend this information, as shown in the example below. If the purchaser is not your client, you will only be able to see their name and address.

What are the ‘Seller Details’?

These are the personal details of the seller. This information is used when Altis pre-populates documents. If you are acting on behalf of the Purchaser, you will not be able to amend this information. If the seller is not your client, you will only be able to see their name and address.